At Sridhatri Collection, customer satisfaction is our top priority. We strive to ensure every jewelry piece reaches you in perfect condition. However, if you are not fully satisfied with your purchase, we offer a simple and transparent return and exchange process.
Products can be returned or exchanged within 7 days of delivery, provided they are unused, unworn, and in their original packaging with all tags and certificates intact. Customers are responsible for safely returning the product through a reliable courier service. Once we receive and inspect the returned item, a refund or replacement will be processed within 7–10 working days.
Please note that customized or personalized jewelry cannot be returned or exchanged unless it arrives damaged or defective. For such cases, please contact us immediately with photos of the issue. Refunds will be made to the original payment method used during purchase.
Sridhatri Collection reserves the right to decline a return if the product shows signs of wear, alteration, or misuse. For assistance, email us at support@sridhatricollection.in or call +91 93318 03463. Your trust means everything to us, and we are dedicated to making your jewelry shopping experience seamless and satisfying.